Terms of Service

What Milabee Does

Milabee is a cash back platform that helps you earn cash back on eligible purchases with participating brands. Through the Services, Milabee may also make available coupons, deals, and other promotional offers.

When you activate cash back through Milabee and make an eligible purchase, Milabee may receive a commission from the participating brand or its affiliate network for referring your purchase. When Milabee receives or confirms an eligible commission, we share a portion of it with you as cash back, subject to these Terms.

Milabee is free to join and use.

Cash back rates, participating brands, coupons, deals, eligibility requirements, exclusions, and other offer terms may vary and may change from time to time. We generally display the cash back rate or offer available through Milabee at the time you activate it. However, eligibility for a transaction and the commission ultimately credited to Milabee may depend on information and determinations provided by the participating brand or affiliate network.

Eligibility & Accounts

You must be at least 18 years old, reside in the United States, and be legally capable of entering into a binding agreement to create a Milabee account or use the Services. The Services are currently available only to residents of the United States and are intended for personal, non-commercial use.

You must create a Milabee account to earn, track, and redeem cash back. You agree to provide accurate, current, and complete information and to keep your account information up to date. You are responsible for maintaining the confidentiality and security of your account credentials and for activity occurring through your account. If you believe your account has been accessed or used without your authorization, contact us promptly at support@joinmilabee.com.

You may maintain only one Milabee account. You may not create or maintain multiple accounts to obtain additional cash back, signup bonuses, referral rewards, promotional benefits, or otherwise circumvent these Terms. You may not sell, transfer, assign, or share your Milabee account with another person.

Cash Back & Rewards

How Cash Back Works

When you activate an eligible cash back offer through Milabee and make an eligible purchase with a participating brand, the transaction may be tracked in your Milabee account and initially appear as Pending.

Pending cash back is provisional and is not yet available for redemption. The participating brand or affiliate partner must confirm that the purchase satisfies the applicable offer terms and is eligible for commission before the associated cash back becomes Available.

Confirmation times vary by participating brand and transaction and may depend on factors such as return or cancellation periods. Many purchases may take approximately 30–90 days to confirm, but some may take longer. Travel-related purchases, including hotels, flights, and rental cars, may not be confirmed until after the applicable trip, stay, flight, or rental has been completed and the participating brand or affiliate partner confirms the transaction.

Once an eligible transaction is confirmed and the associated cash back is approved, the cash back will move from Pending to Available in your Milabee account.

Eligible Purchases

Cash back is available only on purchases that satisfy the terms, conditions, and exclusions applicable to the cash back offer and participating brand at the time of purchase.

Unless otherwise stated in the applicable offer terms, cash back is generally calculated based on the eligible purchase subtotal after applicable discounts and excludes taxes, shipping and delivery charges, fees, gift cards, and any products, services, or categories excluded by the participating brand.

Cash back may be reduced, denied, or reversed if, for example, you return, cancel, exchange, or partially refund a purchase; use another cash back, rewards, or affiliate service in connection with the purchase; use a coupon or promotional code not approved for use with the Milabee offer; purchase an excluded product or category; or otherwise fail to satisfy the applicable offer terms.

Eligibility and cash back amounts may depend on transaction information and determinations provided to Milabee by participating brands and affiliate partners. In some cases, Milabee may not be able to determine whether a purchase is eligible, or the final amount of cash back, until the transaction has been reported and confirmed.

Payouts

You may request a payout when your Available cash back balance reaches the applicable minimum payout threshold, which is currently $10. Pending cash back does not count toward the minimum payout threshold and cannot be redeemed. Available payout methods, minimum thresholds, processing times, and other payout requirements may vary or change from time to time.

Payouts are processed and delivered through third-party payout service providers. When you request a payout, Milabee provides the payout provider with information reasonably necessary to process your request, such as the payout amount and the email address or other information required for your selected payout method. Milabee does not collect or store your payment card, bank account, or third-party payment-account login credentials.

Some payout methods may require you to take additional steps with the payout provider, such as accepting or claiming a payment. A payout initiated by Milabee is not necessarily complete until any required steps have been completed and the payout provider has successfully delivered the funds or reward.

If a payout cannot be completed or is returned to Milabee, we may restore the applicable amount to your Available balance, subject to verification and any applicable fraud, security, or legal restrictions.

Your Milabee balance is a promotional rewards balance and is not a bank account, deposit account, stored-value account, or other financial account. Milabee balances do not earn interest, are not insured by the FDIC or any other governmental deposit-insurance program, and may not be sold, assigned, or transferred to another Milabee user.

Taxes. Cash back earned in connection with your own eligible purchases is generally treated as a rebate or reduction in purchase price rather than taxable income under U.S. federal tax law. Referral bonuses, promotional rewards, or other rewards not tied to your own purchases may be treated differently. You are responsible for determining any tax obligations that apply to you, and Milabee may request tax information or provide tax reporting where required by law.

Adjustments, Reversals & Clawbacks

Cash back is based on transaction information and commission eligibility reported to Milabee by participating brands and affiliate partners. A transaction or commission may be adjusted, denied, or reversed after it is initially reported or confirmed, including when a purchase is returned, canceled, exchanged, partially refunded, determined to be ineligible, associated with fraud or abuse, or otherwise does not satisfy the applicable offer terms.

If Milabee receives information showing that cash back was incorrectly credited or that the underlying transaction or commission has been adjusted, denied, or reversed, we may adjust or reverse the corresponding cash back in your Milabee account. This may occur while cash back is Pending, after it has become Available, or, in limited circumstances, after it has been paid out.

If cash back is reversed after you have already received a payout, your Milabee balance may become negative. Unless otherwise required by law or necessary to address fraud or abuse, Milabee will generally recover the negative balance from future cash back or other rewards credited to your account rather than requiring you to repay the amount directly.

Adjustments and reversals will be reflected in your Milabee account history.

When Cash Back Doesn’t Track

Cash back depends on Milabee, the participating brand, and applicable affiliate partners being able to track, attribute, and verify an eligible purchase. Certain technologies, settings, actions, and technical issues can interfere with this process, including ad blockers, privacy tools or settings, VPNs, cookie restrictions, other browser extensions or cash back services, switching browsers or devices during a purchase, and technical or reporting failures involving a participating brand or affiliate partner.

If you believe an eligible purchase was not properly tracked, you must contact Milabee within 60 days of the purchase date. For travel-related purchases that are not eligible for confirmation until after the trip, stay, flight, or rental is completed, the 60-day period begins on the applicable completion date.

We will make reasonable efforts to investigate your claim. We may ask you to provide information reasonably necessary to verify the purchase, such as the participating brand, purchase date, order number, eligible purchase amount, and order confirmation information. Please do not provide payment card numbers, passwords, or other sensitive information that we have not specifically requested.

Cash back cannot be guaranteed when a purchase cannot reasonably be tracked, attributed to Milabee, or verified. If, after reasonable investigation, we are unable to verify an eligible purchase or the applicable participating brand or affiliate partner does not attribute or confirm the transaction to Milabee, we may be unable to credit cash back. To the maximum extent permitted by applicable law, Milabee is not responsible for cash back that cannot be credited due to circumstances outside our reasonable control.

Referrals

How Referrals Work

Milabee may provide you with a unique referral link or code that you can share with others. When an eligible new member uses your referral link or code to create a Milabee account, Milabee may establish a referral relationship between you and that member, subject to these Terms and any applicable referral-program requirements.

For a valid referral relationship, you earn a percentage of the eligible cash back credited to the referred member. Referral rewards are funded by Milabee and are not deducted from the referred member’s cash back.

The current referral reward rate for new referral relationships is 10% of the eligible cash back credited to the referred member. For example, if the referred member earns $10 in eligible cash back, your corresponding referral reward would be $1.

The referral reward rate applicable when a valid referral relationship is established is locked for that relationship and will not be reduced solely because Milabee later changes the referral rate offered for new referrals. A valid referral relationship does not have a fixed expiration date, but remains subject to these Terms, including the provisions governing eligibility, adjustments, reversals, fraud, account status, and changes to or termination of the referral program.

Pending, Available & Reversed Rewards

Referral rewards follow the status of the underlying cash back earned by the referred member. A referral reward remains Pending while the corresponding cash back is Pending and becomes Available when the corresponding cash back becomes Available. If the underlying cash back is reduced, denied, or reversed, the associated referral reward may be reduced, denied, or reversed proportionally, including after it has become Available or been paid, as described under Adjustments & Reversals.

Account Closure & Referral Relationships

If a referred member closes or deletes their Milabee account, the referral relationship ends and no new referral rewards will accrue from that member after the account is closed. Referral rewards that became Available before the referred member’s account was closed remain in the referrer’s Milabee balance, subject to these Terms and any later adjustment or reversal of the underlying transaction.

If your own Milabee account is closed or deleted at your request, your participation in the referral program ends and you will no longer earn new referral rewards. Any Available referral rewards remaining in your account at the time of voluntary account closure will be handled in accordance with the payout, account closure, and applicable legal requirements described in these Terms.

If Milabee suspends or terminates an account for fraud, abuse, or a violation of these Terms, referral rewards associated with fraudulent, abusive, or otherwise ineligible activity may be withheld, denied, or reversed as permitted by these Terms and applicable law.

Referral Program Rules

You may not refer yourself or create, control, or use duplicate, fictitious, automated, fraudulent, or misleading accounts to generate referral rewards. You may not manipulate referrals, transactions, or the referral program; spam or send unsolicited communications; make false or misleading statements about Milabee; or promote your referral link or code in violation of applicable law or the rules of any website, social network, or other platform you use.

If you promote or recommend Milabee publicly or in circumstances where your financial relationship with Milabee may not otherwise be clear, you must clearly and conspicuously disclose that you may receive rewards when someone uses your referral link or code.

Milabee may withhold, deny, reverse, or remove referral rewards associated with fraud, abuse, ineligible activity, or violations of these Terms. We may also suspend or terminate your participation in the referral program or, in serious or repeated cases, suspend or terminate your Milabee account, subject to these Terms.

Program Changes

Milabee may modify, pause, or discontinue the referral program from time to time, including its availability, eligibility requirements, and the reward rate offered for future referral relationships. A change to the referral program will not, by itself, retroactively reduce a referral reward that has already become Available, although adjustments or reversals to the underlying cash back may still affect the corresponding referral reward.

If Milabee makes a material change that affects existing referral relationships or ends the referral program, we will provide notice as required by applicable law.

Custom Referral Codes

Milabee may allow you to personalize your referral code. Referral codes are public and subject to availability. You may not select a code that impersonates another person or organization, infringes another person’s rights, falsely suggests an affiliation or endorsement, or contains unlawful, offensive, deceptive, or misleading content.

Milabee may limit how frequently referral codes can be changed and may reject, reclaim, reset, or reassign a referral code that violates these Terms, infringes another person’s rights, or appears to have been registered primarily for impersonation, squatting, or resale. If Milabee changes your referral code for one of these reasons, we may provide you with a replacement code. Changing a referral code does not, by itself, terminate valid existing referral relationships.

Referral codes are made available for use as part of the Milabee Services and do not give you any ownership or other proprietary rights in the code.

$5 Signup Bonus

Eligible new Milabee members may receive a $5 signup bonus when they create a Milabee account and install the Milabee browser extension, subject to the terms of the offer.

The signup bonus will initially appear as Pending and will become Available only after the member makes their first eligible purchase through Milabee and the associated cash back becomes Available. If the first purchase is canceled, returned, determined to be ineligible, or otherwise does not result in confirmed cash back, the signup bonus will remain Pending until another eligible purchase is confirmed.

The signup bonus is limited to one per person. You may not create multiple accounts or otherwise attempt to obtain more than one signup bonus. If you delete or close your Milabee account after receiving or becoming eligible for a signup bonus, you will not become eligible for another signup bonus by creating a new account, whether using the same or a different email address.

Milabee may withhold, deny, or reverse a signup bonus if we reasonably determine that it was obtained through fraud, abuse, duplicate accounts, false information, or other activity that violates these Terms or the applicable offer requirements.

Milabee may modify, suspend, or discontinue the signup bonus offer at any time. Changes to the offer will not, by themselves, revoke a signup bonus that has already become Available, although the bonus remains subject to these Terms, including applicable adjustments or reversals.

Third-Party Brands

Milabee is not the seller, merchant, manufacturer, or provider of products or services you purchase from participating brands. Purchases you make from a participating brand are transactions between you and that brand and are subject to the brand’s own terms, policies, and privacy practices.

Participating brands, not Milabee, are responsible for their products and services, including pricing, product or service descriptions, availability and inventory, order fulfillment, shipping and delivery, returns, exchanges, cancellations, refunds, warranties, and customer service.

Information about participating brands, cash back offers, coupons, deals, and other promotions may be provided by participating brands, affiliate partners, or other third parties. We make reasonable efforts to provide accurate and current information, but offer details may change and third-party information may occasionally be inaccurate, incomplete, delayed, or unavailable. Unless otherwise required by applicable law, Milabee does not guarantee that a particular coupon or promotional code will work, that an offer will remain available, or that third-party information will always be complete or error-free.

Milabee’s inclusion of a participating brand, product, service, coupon, deal, or offer in the Services does not constitute an endorsement or warranty of that brand, product, or service. Milabee does not guarantee the quality, safety, legality, availability, or suitability of products or services offered by participating brands, and we do not represent that a cash back offer, coupon, or deal available through Milabee is the lowest price or best offer available.

Feedback & Reviews

Milabee may occasionally ask you to provide feedback, ratings, or reviews about the Services. Participation is voluntary, and choosing whether or not to participate will not affect your eligibility for cash back or your Milabee account.

If you provide Milabee with feedback, suggestions, ideas, ratings, or other comments, you grant Milabee permission to use that feedback to operate, improve, develop, and promote the Services without compensation or other obligation to you. You retain any rights you may have in your feedback.

If you submit a review for public display through Milabee, you give us permission to display, reproduce, and use the review, along with the name or display name you chose to associate with it, in connection with Milabee and its promotion. We will not publicly associate your review with your cash back earnings, purchase history, or other private account activity without your permission.

Acceptable Use

You agree to use Milabee only for lawful, personal purposes and in accordance with these Terms. You may not:

• Create, maintain, or use false, fictitious, duplicate, automated, or fraudulent accounts or provide false information to Milabee;
• Make fraudulent, sham, or manipulated purchases or transactions for the purpose of obtaining cash back or other rewards;
• Purchase products or services with the intention of returning, canceling, or otherwise reversing the transaction primarily to obtain cash back or rewards;
• Use bots, scripts, automated systems, or other means to access, interact with, manipulate, or abuse Milabee or its rewards programs, except where expressly authorized by Milabee;
• Reverse engineer, decompile, disassemble, circumvent, tamper with, or attempt to gain unauthorized access to the Services or their underlying systems, except to the extent such restrictions are prohibited by applicable law;
• Manipulate or abuse cash back tracking, referrals, signup bonuses, coupons, promotional offers, or other Milabee features or rewards;
• Create or use another account, email address, identity, or other method to claim a signup bonus, referral reward, promotional benefit, or other one-per-person offer more than once;
• Attempt to earn referral rewards by referring yourself or accounts that you own or control;
• Interfere with, disrupt, damage, overload, or impair the Services or another person’s use of the Services;
• Use Milabee in a manner that violates applicable law, infringes or violates another person’s rights, or violates these Terms.

Milabee may investigate suspected fraud, abuse, or violations of these Terms and may temporarily restrict or suspend an account while an investigation is pending when reasonably necessary to protect Milabee, its members, participating brands, or affiliate partners.

If we reasonably determine that an account or activity violates these Terms, we may take appropriate action, including denying or reversing cash back, referral rewards, bonuses, or other rewards associated with the violation; restricting participation in particular Milabee programs; or suspending or terminating the account. Any action we take will be subject to applicable law and the other provisions of these Terms.

Intellectual Property

The Milabee Services, including the Milabee name, logo, branding, website, browser extension, software, design, text, graphics, interfaces, features, and other content created or provided by Milabee, are owned by or licensed to Milabee and are protected by applicable intellectual property laws.

Subject to these Terms, Milabee grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Services for their intended personal, non-commercial purposes.

Except as permitted by applicable law or with our prior written permission, you may not copy, reproduce, modify, distribute, sell, license, publicly display, create derivative works from, or otherwise exploit Milabee’s proprietary content, software, branding, or other intellectual property.

The names, logos, trademarks, and other materials of participating brands and other third parties that appear through the Services belong to their respective owners. Their appearance on Milabee does not transfer any ownership rights to Milabee or to you and does not necessarily imply endorsement, sponsorship, or affiliation except as expressly stated.

Disclaimers

The Services are provided on an “as is” and “as available” basis. While we work to keep Milabee reliable and accurate, we do not guarantee that the Services will always be available, uninterrupted, secure, or error-free, or that defects or errors will always be corrected.

Cash back tracking, participating-brand information, coupons, deals, offer terms, rates, and other information may depend on participating brands, affiliate partners, and other third parties. We do not guarantee that every purchase will track successfully, that every coupon or promotional code will work, or that every offer, rate, or other third-party information will remain available or accurate at all times.

To the maximum extent permitted by applicable law, Milabee disclaims all warranties not expressly provided in these Terms, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Nothing in these Terms excludes or limits any warranty, right, or remedy that cannot lawfully be excluded or limited under applicable law.

Limitation of Liability

To the maximum extent permitted by applicable law, Milabee and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or relating to your access to or use of, or inability to access or use, the Services, even if we have been advised of the possibility of such damages.

To the maximum extent permitted by applicable law, the total aggregate liability of Milabee and its affiliates, officers, directors, employees, and agents for all claims arising out of or relating to the Services or these Terms will not exceed the greater of (a) $100 or (b) the amount of cash back and other rewards that became Available in your Milabee account during the 12 months immediately preceding the event giving rise to the claim.

These limitations do not apply to liability that cannot lawfully be excluded or limited. Nothing in these Terms is intended to exclude or limit liability for fraud, willful misconduct, or any other liability to the extent such exclusion or limitation is prohibited by applicable law.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of certain types of damages. In those jurisdictions, the exclusions and limitations in these Terms apply only to the maximum extent permitted by applicable law.

Changes to These Terms

We may update these Terms from time to time as Milabee and the Services evolve or as necessary to reflect changes in our practices, features, legal requirements, or other operational needs.

If we make material changes, we will provide reasonable notice, such as by email, through the Milabee website or browser extension, or through another appropriate method. The updated Terms will identify the date they become effective.

Unless otherwise stated, changes will apply prospectively from their effective date and will not retroactively reduce cash back or other rewards that became Available before the change took effect.

By continuing to use the Services after updated Terms become effective, you agree to the revised Terms. If you do not agree to the updated Terms, you may stop using the Services and close your Milabee account.

If applicable law requires your affirmative consent to a particular change, we will obtain that consent before the change applies to you.

Termination & Account Closure

Stopping Use of the Services

You may stop using Milabee at any time, including by uninstalling the Milabee browser extension. Uninstalling the extension does not automatically close or delete your Milabee account or affect cash back or other rewards already associated with your account.

Closing Your Account

You may request to close or delete your Milabee account at any time. We recommend redeeming any eligible Available balance before closing your account. Account closure ends your ability to earn new cash back, referral rewards, or other rewards through the account and terminates any ongoing referral relationships as described under Referrals.

If you have a legitimate Available balance when your account is closed, we will handle that balance in accordance with these Terms and applicable law. Pending cash back or other Pending rewards remain subject to confirmation, eligibility requirements, adjustments, and reversals and are not guaranteed to become Available after account closure.

Account deletion may not be reversible. Certain information may be retained after account closure as described in our Privacy Policy and as permitted or required by law.

Suspension or Termination by Milabee

We may restrict, suspend, or terminate your access to some or all of the Services if we reasonably determine that you have violated these Terms, engaged in fraud or abuse, created a material security or legal risk, or if suspension or termination is required by applicable law.

Where appropriate, Milabee may temporarily restrict an account while investigating suspected fraud, abuse, security issues, or violations of these Terms.

Cash back, referral rewards, bonuses, or other rewards associated with fraud, abuse, returned or canceled transactions, ineligible activity, or other violations of these Terms may be withheld, denied, adjusted, or reversed. Legitimate Available rewards that are unrelated to the violation will not be forfeited solely because Milabee suspends or terminates your account, except where withholding is required or permitted by applicable law.

Termination of your account does not affect provisions of these Terms that by their nature should survive termination, including provisions relating to intellectual property, adjustments and reversals, outstanding obligations, disclaimers, and limitations of liability.

A Few Legal Basics

Entire Agreement. These Terms, together with any additional terms or rules that expressly apply to particular Milabee features, offers, promotions, or programs, constitute the agreement between you and Milabee regarding your use of the Services and supersede any prior agreements or understandings regarding the same subject matter. Our Privacy Policy describes how we collect, use, disclose, and protect personal information in connection with the Services.

Severability. If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

No Waiver. If Milabee does not exercise or enforce a right or provision of these Terms, that does not waive our right to exercise or enforce it later. A waiver on one occasion does not constitute a waiver on any other occasion.

Assignment.You may not assign or transfer your rights or obligations under these Terms without Milabee’s prior written consent. Milabee may assign or transfer these Terms, in whole or in part, in connection with a merger, acquisition, corporate reorganization, sale of assets, or similar business transaction, or to an affiliate or successor, subject to applicable law.

Headings. Section headings are provided for convenience and do not affect the interpretation of these Terms.

Contact Us

If you have questions about these Terms or the Milabee Services, contact us at: hello@joinmilabee.com